Privacy Policy

This page explains how vibehouse handles your personal details when you shop at www.vibehouse.pk email us, or message us on social media. By using our website, you agree to how we collect and use your data as outlined below.

1. The Information We Collect

We gather details that you give us directly and some that we collect automatically.

Information you provide:

•    Contact Details: Your name, email, phone number, and home/shipping address.
•    Shopping Activity: Your order history, payment details, and any returns or exchanges.
•    Account Info: Data used to create your profile or sign up for our newsletter.

Information collected automatically:

•    Technical Data: Your IP address, the type of device or browser you use, and which pages you visit.
•    Cookies: Small files that help our website remember your preferences and run smoothly.

2. How We Use Your Data

We use your information for very specific reasons:

•    Fulfilling Orders: To confirm, pack, and ship your items to you.
•    Staying in Touch: To send you shipping updates or answer your support questions.
•    Marketing: To send you special offers (which you can stop receiving at any time).
•    Safety: To prevent fraud and keep our website secure.

3. Who We Share Data With

We do not sell your personal information. We only share it with:

•    Essential Partners: Delivery companies (couriers) and payment processors who help us get your order to you.
•    Legal Needs: If we are required by law to share information or to protect our legal rights.

4. Keeping Your Information Safe

We use modern security measures to protect your data. While no internet site is 100% unhackable, we do our best to keep your details private. If you think your account is at risk, please let us know immediately.

5. Your Rights

You are in control of your data. You can:
•    Ask to see the information we have about you.
•    Request that we fix or delete your details.
•    Unsubscribe from any marketing emails or messages.

6. Updates to This Policy

We may update this policy from time to time. Any changes will be posted right here with a new "Effective Date."

Our Instagram page : @Vibehouse.6